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+351 966 144 698

FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

ou can book directly through our website https://buggyboat.pt by selecting your preferred tour, date, and time. Alternatively, you can contact us via WhatsApp or email to check last-minute availability.
Yes, we highly recommend booking at least 48-72 hours in advance, especially during the summer season, as some activities slots fill up quickly.

We are located in Marina Cascais

You will receive a GPS link and specific instructions in your booking confirmation email or in WhatsApp messages.

Pick-up services are available from specific areas for an additional fee. Please contact us during booking to see if your location is covered.

Commonly accepted payment methods include credit/debit cards (Visa, Mastercard, Amex) and cash

We offer a full refund for cancellations made at least 24 or 48 hours before the scheduled tour (depending on the specific package). Cancellations due to unsafe weather conditions will be fully refunded or rescheduled.

Each activity has its own limitations, please read the activity description carefully or contact us for clarification.

On the Buggy Tours

  • No Wi-Fi: The buggies are open-air off-road vehicles designed for adventure. They do not have built-in Wi-Fi.

  • Mobile Signal: You will generally have mobile data (4G/5G) coverage while driving through the hills, though there may be occasional “dead zones” in deep valleys or remote rural areas.

On the Boat Tours

  • Limited Access: Most tour boats do not provide Wi-Fi.

  • Mobile Signal: You will have a signal while close to the coastline. However,  if the boat goes further out to sea, your mobile data connection may drop or become unstable.

At the Meeting Point

  • Most tours depart from the Cascais Marina. Many of the cafes and reception offices at the Marina offer free customer Wi-Fi where you can check in or download your tickets before the tour begins.

Pro-Tip: We recommend downloading your booking confirmation or any offline maps before you arrive at the starting point, as the excitement of the tour and the outdoor environment make it the perfect time to “unplug”!

Mandatory Liability Insurance (Seguro de Responsabilidade Civil): Covers bodily injury or property damage to tourists during activities.
If your question wasn’t answered here, feel free to reach out to us: WhatsApp/Phone: +351 932 732 068 Email: info@buggyboat.pt